Guest Management
Never lose track of a visitor again
Most churches lose guests between Sunday morning and Monday's follow-up call. ChurchNET creates guest profiles automatically from attendance, assigns follow-up tasks to your team, and tracks every interaction until visitors become connected members.
Why guest follow-up fails
The problem isn't your people — it's the process.
Visitor cards end up in a drawer
Paper-based systems capture information but never connect it to action. Cards pile up, names get lost, and guests never hear from you again.
Follow-up is inconsistent
Some guests get a phone call Monday morning. Others are completely forgotten. Without a system, follow-up depends on whoever remembers.
No way to track progress
Leadership can’t see which guests have been contacted, which tasks are overdue, or whether the follow-up team is keeping up. There’s no visibility.
From check-in to connected
Every feature is built to move guests through a clear follow-up pipeline.
Guests created from check-in
When a visitor checks in through attendance, ChurchNET automatically creates a guest profile with their contact info, visit date, and classification — first-time, returning, or frequent.
Tasks that create themselves
Configure follow-up templates — send a card, make a call, schedule a visit — and ChurchNET auto-creates tasks with due dates for every new guest. Status is tracked from New through Contacted to Closed.
Evenly distributed, automatically
Build a follow-up team and enable round-robin. ChurchNET distributes new guests evenly across your team and notifies each member by email, SMS, or push notification.
Every interaction recorded
Log every phone call, email, text, in-person visit, or other interaction with outcome tracking. The full contact history lives on the guest profile so anyone on the team can pick up where someone else left off.
Two experiences, one app
Your follow-up team and your admins each see exactly what they need.
For Your Follow-Up Team
- View assigned guests with full contact info
- Complete follow-up tasks and log outcomes
- Log contact interactions (call, email, text, in-person)
- See guest visit history and classification
- Filter to “My Guests” for a focused view
For Admins
- Configure follow-up templates with types and due dates
- Enable round-robin auto-assignment with team selection
- Control who has access to guest management
- Set notification preferences (email, SMS, push)
- View dashboard with New, Assigned, and Total counts
Connected to everything
Guest management isn't a silo — it's wired into attendance, notifications, and your directory.
Attendance Tracking
Guests flow in automatically from check-in — no manual entry needed.
Notifications
Email, SMS, and push alerts notify team members the moment a guest is assigned.
Member Directory
Guests transition to full members when they place membership — all in one flow.
Daily Reminders
Automated email summaries flag overdue tasks and unassigned guests every morning.
Duplicate Detection
Phone and email matching prevents duplicate profiles and lets you merge records.
Contact Logging
Full interaction history with type and outcome recorded on every guest profile.
What makes ChurchNET different
See how purpose-built guest management compares to the alternatives.
| Feature | ChurchNET | Paper Cards | Spreadsheets | Generic CRM |
|---|---|---|---|---|
| Automatic guest creation from check-in | ||||
| Smart visitor classification | ||||
| Auto follow-up task creation | ||||
| Round-robin assignment | ||||
| Email/SMS/push notifications | ||||
| Contact interaction logging | ||||
| Daily overdue reminders | ||||
| Duplicate detection and merge |
Getting started is simple
Three steps and your guest follow-up runs itself.
Set up your follow-up templates
Choose task types — call, card, visit — and how many days after a visit each should trigger. ChurchNET creates the tasks automatically for every new guest.
Build your follow-up team
Add team members and enable round-robin so guests are assigned automatically. Each member gets notified by their preferred channel.
Guests flow in from attendance
When visitors check in on Sunday, profiles and tasks are created automatically. Your team sees their assignments and gets to work.
Turn every visitor into a relationship
Automatic guest profiles, configurable follow-up pipelines, round-robin assignment, and full contact logging — all triggered from attendance check-in.